RECEPTIONIST’S WORLD
Today, we have very many opportunities to develop in the period of international economic integration. Especially, there were employment opportunities, international cooperation, exchange relations (trade, cultural,…). So, we see that many branch of industry have developed around the world but it’s quite new in Vietnam. That is receptionist job.
The receptionist job in Vietnam- The signal of prosperity
When receptionist job began to appear in Vietnam, many people think that it is only a minor career. They understood it unclearly: welcome clients, guide clients go to organizations, receive and answer phone calls, take messages, schedule appointments. .. However, this understanding is very shortsighted. Today, the receptionist’s role is shown in many different aspects. Receptionist appears in many fields: from school, hospital, hotel, law office to other establishments. Receptionists are regarded as representative images of company’s “face”, as person will market company’s image and culture to customer. In the world, countries recognize that receptionist job is very important. They are developed and trained methodically. Learn that good things, receptionist training schools was established in Vietnam. This proved that receptionist job is becoming a important career. At there, they was provided the knowledge about company’s culture, the skills and how to solve situations.. Vita Share Community is a typical example. Trainees are learned about how to promote and build national image in the big event.

The graduation ceremony of receptionist training course in Vita Share Community
The diversity about receptionist "standard".
Each country has different cultures creating the diversity about receptionist "standard". France - one of the "kingdom of light" of Europe – is well-known with dynamic and professional receptionist team. They are trained in an “cold” environment requiring quick and certainty reflexes. In France, receptionist job has actually been confirmed. The role of receptionist is no longer understood vaguely. Receptionist took many responsibilities such as: receptionist for events, Promotion Girl, etc. Diversified and noble style is particular trait of the French and the West receptionist. You saw a characteristic of French receptionist: Their hands are laid at their back. This makes a distance between the guests and the receptionist. Safe is necessary but friendliness is still important factor.


The French receptionist’s role are shown in many fields
In addition, Japan which is with the development of science and technology chose their own "rule templates" method for building the receptionist’s image. The scientific achievements helped them make "robot receptionist" model successful. So, they have good standards and human resource about receptionist. However, robot receptionist have trouble in solving situations, showing the feel, friendliness, etc.

This robot receptionist can converse with visitors
To differ with Japan, Vietnam has focused on building the image of all-sided receptionist team: professional like French, energetic like Japanese and friendly like Vietnamese. One of the leading organization is Jolie Siam. With them, the smile is shown throughout the work process. Cultural values become a fulcrum to the Vietnamese receptionist build his image with the friends around the world. Vietnamese receptionist usually wears a dress in the big event. You see those girls: charming, friendly, and professional. That is the result of having selection and learning process from countries in the world.


Characteristics of the Vietnamese receptionist is a friendly smile.
Characteristics of the Vietnamese receptionist is a friendly smile.