Customer Service Officer at Office Building

Job Description:

• Greeting visitors and performing visitor management procedure of the office building.
• Recording and serving tenant’s inquiry directly or indirectly by transferring the inquiry to relevant department
• Overseeing main lobby to ensure the cleanliness and facilities/equipment are in order and in good operation condition
• Following building standard operating procedures
• Delivering excellent customer service, at all times
• Recording details of actions taken
• Maintaining safe and clean reception area by complying with procedures, rules, and regulations.
• Maintaining security by following procedures; monitoring logbook and visitor attendance records.
• Supporting Lost & Found activities

Job Requirement:

• Female & good-looking appearance
• Able to communicate in English (especially listening and speaking skill)
• Experiences in the same position or showroom staff is a plus
• Good communication & problem-solving skills
• Friendly, supportive and highly responsible

Benefits:

• Salary ranged from 8 million VND with bonus & 13th month salary
• Social Insurance – Medical Insurance – Unemployment Insurance regulated by Vietnam Labor Law
• Health care check annually following the company policy
• Training & Coaching provide by experts in Jolie Siam
• Working in professional environment
• Performance and salary review annually