Location:
– District 9, Ho Chi Minh City
– Hoa Phu Ward, Thu Dau Mot City, Binh Duong Province
Job Description:
- Supporting customers of a Digital Experience Store.
- Working at the store from 9h30 to 18h30 (6 days/week)
- Working directly with customer, providing support over the phone, email and chat box, ensuring their needs are consistently met.
- Providing efficient responses to customer requests and inquiries.
- Proactively keeping customers updated on their order progress.
- Completing additional tasks as assigned by the Business Team and Store Manager.
- Reporting to the Store Manager.
Job Requirements:
- Bachelor degree’s is a plus.
- Having customer service experience is a plus.
- Confidently communicate with clients.
- Proactive in following up on customer requests.
- Willingness to learn and be flexible.
- Highly proficient in spoken and written Vietnamese
Benefits:
- Salary range: 9 – 10 million VND/month.
- With allowance for phone, transportation & meal.
- Full employment package based on Labor Law.
- Bonus on public holidays, birthday.
- Annual health-check up based on Company policy.
